Refund Policy
At mshtechnologies.in, our aim is 100% customer satisfaction. We want you to be thrilled with the services and products we provide.
Refunds on Services
If you are unsatisfied with any digital marketing or web design service provided by mshtechnologies.in, please let us know within 7 days of project completion. We will evaluate each request carefully and aim to reach an amicable solution.
For monthly retainer services, refund requests must be made within 7 days of month’s end. We cannot process refunds after this timeframe.
Refunds on Custom Web Design & Development Projects
For custom website design, development, and programming projects, we require a 50% deposit before work begins. This deposit is non-refundable. The remaining 50% payment is due only upon client satisfaction and project completion. If we fail to satisfy and the project is not completed, we will refund 100% of remaining amount.
Refunds on Digital Products
As our digital products are downloadable, we do not issue refunds on these once the download link has been sent. This is because we cannot limit redistribution or reuse after download. Please review product details carefully before purchase.
Returns
If you are unsatisfied with any physical product purchased from mshtechnologies.in, you may return it within 14 days of original purchase date. Items must be in original condition with tags still attached. Please email us to begin the return process.
Once we receive and inspect the returned item, we will issue a full refund to your original payment method. Customers are responsible for all return shipping costs. Unfortunately we cannot process returns more than 14 days after the purchase date.
Changes to Refund Policy
As our business evolves, we may amend this refund policy without notice. Please check back periodically for updates.
Let us know if you have any other questions! We are here to help. Contact us at: [email protected]